Performance Issue / Page Crashes with Hierarchy Card

abroy
abroy
in User Experience

We are working on running a Page context using a 9 Level Hierarchy and the idea is to expand/collapse click through the levels while the dependent Grids on 10th Level get updated [ Hierarchy Filter Context Synced]

Unfortunately - the card navigation response is a little sluggish and takes 5-6 mins to get the context updated on the supporting grids.

Additionaly - after 2 or 3 click throughs - the page does crash as well. We are already planning to get a replicated dummy model ready and share the same with Anaplan Support but wanted to get this out if anyone else has already encountered this and are there any specific do's/don'ts we need to keep in mind?

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Answers

  • Dikshant
    Dikshant
    • Can you please give an estimate on the model size and how many users are there?
    • Grid which you want to synchronize—What is the module cell count?
    • How many users have experienced this issue—Is it already a used report in production and many users are facing this issue?

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