Exporting cell history stuck, how to terminate

Need to terminate as soon as possible, affecting user usage. Please tell me how to terminate the export

Answers

  • Check within specific dates. It won't stuck.

    1. Go into Model Management for the workspace the model exists in.
    2. At the top, click the Manage Tasks tab which will show all open models and active exports.
    3. Select the relevant task and click Cancel Task…
      1. In the below example, there's no running exports, but you'd see an additional line if there was and the Cancel Task… button would be clickable.
      2. Don't click Close Model unless you want to take a model out of memory and wait for it to reload.

  • Oh my bad, i misread the question. In such cases you can close the tasks as luke mentioned. If it won't stop you can reach out to Anaplan support. But usually it works from Manage tasks.