Importing Data into a list from module returns blank

Guilhermecord10
Guilhermecord10
edited January 22 in Integrations and extensibility

Answers

  • Tiffany.Rice
    Tiffany.Rice
    edited January 24

    Hi @Guilhermecord10, can you provide some additional context? Are there screenshots you can share? Without understanding the structure of the source and the setup for the import action it will be difficult to troubleshoot the issue.

    Without context, I would advise to check the following:

    1. Are there any warning messages when running the import action?
    2. Does the module saved view contains data? (check any filters applied)
    3. Is a mapping defined between the module and the list?
    4. In the import action, are the source to target mapping defined as well as any subsets & properties? See the following for additional context https://help.anaplan.com/map-list-items-in-an-import-a3aa3849-639f-4043-8dea-e7722be2e294

  • alexpavel
    alexpavel

    @Guilhermecord10 Without any additional context explanations: see below some cases when import actions can return blank:

    • the source data (because of filters in the saved view) does not contain any rows
    • the source columns are formatted as "No Data" (when it is needed to reset values in the target).

    Hope it helps

    Alex

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