Hi Folks,
I am getting this blank white screen which has been loading forever. I have cleared my cache, used different browsers, verified my access with administrator but still issue persists.
Is anyone facing the same issue? And found solution?
Hey there, we are having the same issue with the models in one of our workspaces. Typically in past when this has occurred it indicates the workspace's server/core needs a restart on the Anaplan side. If you have any integrations setup for those models, you'll typically also receive connectivity failures, example of possible error message: 502 Bad Gateway
You'll need to open a support ticket so they can assist https://support.anaplan.com/
@TD1 : Definitely Anaplan support could help with these kind of situations (as @Tiffany.Rice indicated). It is possible that there are some active tasks (which unfortunately cannot be checked by workspace admins) that make all the models of that workspace un-available.
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If anyone is aware of idea exchange ideas that are currently being evaluated by the product team, if you don't mind linking them here, would love to give them an upvote. Thanks!
