Recording available: Understanding the new Customer Care Portal
If you missed our event today, Understanding the Customer Care Portal, a recording is now available. In this event, I provide a demo highlighting the value of the new comprehensive case visibility, self-service tools, and dynamic case submission form to reduce resolution times.
Topics covered include:
- Seamless access to knowledge resources
- Unified case visibility
- Dynamic case submission form
- Portal roles
- 'Customer-Partner’ case collaboration
Questions? Leave a comment!
…….
Author: Madison Rines is the Senior Manager, Customer Care & Premium Services at Anaplan.
Tagged:
0