Anaplan isn't showing previous certification.

I had completed my level 1 and level 2 sprint 2 trainings a few months ago, now I wanted to complete my level 3 so came to resume my training sessions, but Anaplan tells I haven't even done level 1. I have a copy of completing L2 Sprint 1 exam, but now it says I don't have any certification started.

Answers

  • Hi
    Cross check once whether you have using same account while you have done l1/l2 and now for L3 if that is not the case it shows the error.
    In Anaplan Academy → My learning record → Your Activity on courses will be visible you can check there.
    If not reach out to Anaplan support.