Can't Complete Course 303 (and quiz error)

cianna.bramley
cianna.bramley
in Academy Discussions

I passed the quiz on course 303, but the button to go to the next slide was unresponsive. I quit the course hoping that, as the quiz was completed, a tick would appear next to it.. but no luck!

When I went back in (selecting to resume at the slide I finished on) it brought me to a page saying that I only achieved 10% and had to retake quiz. I did so, again achieving pass marks, managed to get to the next page but no further.. Quit again, no tick in box again, went in again, "your score: 10%".. Tried a THIRD time with 100% in the quiz and same thing happened again!

 

Please help! 🙂 (screenshots attached)

Comments

  • ChrisMullen
    ChrisMullen

    Hi Cianna,

     

    I went and updated your score.  Can you let me know what browser you were using?  I wasn't able to recreate the error. 

     

    Thanks,

    Chris

  • cianna.bramley
    cianna.bramley

    @ChrisMullen I was using Chrome, and thank you! 🙂

  • nnicolacakis
    nnicolacakis

    Hi Chris,

     

    I've experienced the same thing on the Data Integration Basics (303) quiz. I've passed it but it won't set the checkmark. Originally, I tooke the course and quiz with a Chrome browser and have since opened it up with IE11 but the problem persists.

     

    Could someone in support please clean that up for me?

     

    Thanks

    Nick

  • ChrisMullen
    ChrisMullen

    @nnicolacakis and @cianna.bramley  Thank you for your help!  I was able to do some troubleshooting and we have fixed the issue.  

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