Anaplan Connect Error with Proxy or Firewall

edited December 2022 in Best Practices

Anaplan API: Communication failure <SSL peer unverified:  peer not authenticated>

This is a common error if a Customer Server is behind a proxy or firewall.

The solution is to have the customer whitelist '*' for firewall blocks.  If behind a proxy, use the '-via" or 'viauser" commands in Anaplan Connect.

The other very common cause for this error is that the security certificate isn’t synced up with java. If the whitelist or via command solutions don’t apply or don’t resolve the error, uninstalling and reinstalling Java usually does the trick. Here are the commands available:

-via -v Proxy URL Use specified proxy
-viauser -vu username:pa Pass credentials to

Contributing author Jesse Wilson.