HELP: The "Ok" button in my sorting window disappers

khanh.le
khanh.le
in User Experience

Please see photo:

delete.PNG

 
As you can see, there is no options to select "Ok", "Cancel" or "Remove sort" as it should be: 

39 3 Sort dialog.png
I tried to shut down google chrome then started anaplan again but the issue remains unresolved. Please help.

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Answers

  • PaulRitner
    PaulRitner

    Hi,

     

    I've seen this and, for me, its been a scrolling issue.  In other words, the OK button is there, but its hidden because the pop-up box isn't fully visible.

     

    Paul

  • khanh.le
    khanh.le
    Hi Paul,
    You are correct. When I opened my dashboard on a bigger screen, the Ok button appears as normal.
    Thank you for your answer.
    Best regards,
    Khanh
  • Sheethal
    Sheethal

    Hi,

     

    You can easily get the Ok button, in any screen, by just zooming out the browser screen. Hope this helps.

     

    Sheethal N

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