Error message when refreshing PowerPoint Add-In

julien_mosimann
julien_mosimann
in Integrations and extensibility

Hello, When I want to refresh all of the data that I have linked to Anaplan in a PowerPoint file I have an error message (see attached file) and some of my charts are not updated. Where is my problem coming from? Julien

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Best Answer

  • daniel_laing
    daniel_laing
    Answer ✓
    Hi there,

    Sorry for the delay in getting back to you.

    Please contact support@anaplan.com and provide as much detail as you can. Our developers will look into what caused the issue.

    I hope this didn't hold you up too much.

    Daniel, Anaplan staff

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