Login History

Is there a way to track login history – who logs in, when and logs out? History doesn’t seem to have that information.

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  • Right now, there is not a way to see logins by individual in model history (our product team does have a request for enhancement logged for this feature).
    If you need this information, please file a support ticket (email: [email protected]) with the users and date ranges needed and the support team can work on a report for you.
  • Chris:

     

    Is this report available for customers to pull or do they need to ask support?  I have a customer who wants to know the last time each user logged into Anaplan.  Thanks in advance.  

  • As per the Administration: Security - Audit page in Anaplan, you should be able to audit if you have access to Anaplan Audit. 

    You have mentioned "customer" however you have not mentioned what type of customer. There might be one or only a handful people within the company who would have ADMIN role or such kind of roles that would be able to do AUDIT. Therefore you need to check what kind of customer it is.