anaplan api 401 Not Authorized using Postman

Apologies for the mixup on my part, after /users/ it should be your user ID, not workspace. You can obtain this by sending a GET request to https://api.anaplan.com/2/0/users/me

Once you have your ID, the URL for model details is

https://api.anaplan.com/2/0/users/<user ID>/models/<model ID>

Regards

stephen.hoffer

Interestingly enough, I still cannot get anything my code 401.

I can still Post https://auth.anaplan.com/token/authenticate with password and Basic Authentication and get SUCCESS.

But any get still gives 401.

I have admin to Anaplan proper and can get into any of my models, so that is absolutely not an issue.

It seems odd that I can authenticate via Post and get the Token, but cannot get beyond that point.

jack.hughes

Posting a GET to https://api.anaplan.com/2/0/workspaces/{ID}/models/{ID}/exports

is working fine for me. I'll try it without the /exports later if I get time.

For a GET your headers should be

Accept = application/json
Authorization AnaplanAuthToken {token}

There should only be a Content-Type header on POST – not sure if that's making a difference.

I take it you're getting a fresh token often enough too? Though I think the message is specific about expired tokens.

jesse_wilson

Could you share a screenshot of your request, including the full Authentication header, to help troubleshoot?

stephen.hoffer

The Auth Token was copied from the authentication POST and the Get was run right afterward

GET

https://api.anaplan.com/2/0/workspaces/8a81b09c652b03b101654519bfe258d4/models/5D597B7A61B94E9EBB1270B6A3DB02BB/exports?Authorization=AnaplanAuthToken RT6nJJlsp7Ob421uHl0GHg==.qMbCcIlo5Sf72aVROHBDCKMkmvDg222STZdl4/o7Lm7OFjlvNUqrYwGvVZZFtmGr+FOZmEJ5Tt9Hno2gHaEN7Hnrn420EWz8+kDOnBKgPLQ5Nk937YqujcP/+Yr/RifwvNfwF6EKV7CkaQwZoaSa0ohDpdXfPcz9nbbJEzce3Q/kpAGyHjE1E6AzU1X0kJ7yzmDUcxpfm2qStCwUqiARoAo3oKGDAA+ikPLFN5KiFQdsFluQGy3hk+Jj93DXl7gBdOHUNvkZhqEFhZDxoY9m+he25aWTJF1JCZLXlgENTdPb5ZQ6AWBVZhGk7k68av5ydM7l86lF4xZVeDrsVBfViI6gwzFSDfrB0+TeWMzRCRT7iJXpCZTeQMyLp4FkqgahcAtG8Z+dimv6gfsGDwvow1NBhfdzNisUHcGjQzaG8Pl1oT8bA/pxEF5+m76Cl3018Wbuj3eU4gOvehSKe8PryA==.iimhxvndXKdDTITPqB5FyPGo9NjTnS3LqDKn/m4GYnw=&content-type=application/json

stephen.hoffer

PostmanAnaplan_43647.PNG

jack.hughes

Looks like you're passing the token as a parameter instead of a header.

I've attached a screenshot of mine for example.

Capture_43648.PNG

jesse_wilson

@stephen.hoffer, you put all of the content in the Parameters tab rather than Headers, so our API server can't see your authentication. I do see you have one header defined, I suspect this is an Authentication header - you have go back to the Authorization tab, and change type to "No Auth", or whatever values you have there will override any Authentication header you define manually.

The request should look like this:

Screen Shot 2019-04-02 at 23.14.25.png

stephen.hoffer

I accept the last two as answers because together they filled in the pieces

stephen.hoffer

Just a post-mortem:

It turns out that the anaplan URLs needed for the API to work were not on the whitelist...or got automatically put on the blacklist which caused on again then off again functionality.

Once this was addressed there were no more issues with running an export action via the API.

matiasdenker

@stephen.hoffer I am experiencing a similar issue. Token gets generated but then I receive 401 for any other API. What do you mean with whitelist/blacklist? Is this something that needs to be setup in Anaplan? Thanks

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