Export run - You are not authorised to run

kandasamy
kandasamy
in Integrations and extensibility

Hi Team,

 

My requirement is to extract the data from exports and load it into the snowflake.

Currently in Postman I used the post method and create the export task

 

https://api.anaplan.com/1/3/workspaces/8a81b0945cdbe1ec015ce678a3f60051/models/420BD91A05144xxxxxxxxx/exports/11600xxxxx/tasks

 

Once I received the task id I used get method to run the exports

https://api.anaplan.com/1/3/workspaces/8a81b0945cdbe1ec015ce67xxxxxxxx/models/420BD91A051443C6ADACxxxxxxxxx/exports/11600000xxxxxx/tasks/8C0D39D0D7554000B1947F7728xxxx

 

But I am getting the response as below:

 

{

"taskId": "8C0D39D0D7554000B1947F7721xxxx",

"currentStep": "Failed.",

"progress": 0.0,

"result": {

   "details": [

     {

       "localMessageText": "You are not authorised to run xxxxx.xls",

       "occurrences": 0,

       "type": "notAuthorised"

     }

   ],

   "failureDumpAvailable": false,

   "objectId": "116000000005",

   "successful": false

},

"taskState": "COMPLETE"

}

 

Please let me know how to fix the issue.

 

Thanks

KAndasamy

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Best Answer

  • anirudh
    anirudh
    Answer ✓

    Can you please check if the user role has Read/Write access to the module from which the data is exported. Ex: the action is exporting data from a module called REP02; please check in the Roles -> Modules tab if the access to the module has been given

     

    image.png

Answers

  • anirudh
    anirudh

    Hi,

     

    Please check in Users -> Actions tab if the account role being used for the GET call has access to the export action.

     

    image.png

     

    Regards,

    Anirudh

  • kandasamy
    kandasamy

    Hi Anirudh

     

    I checked the Users -> Actions tab  the users are  having export privileges as you have shown in the screenshot.

    In the Postman when I run the export I am getting response as "You are not authorized to run xxxx.xls "

     

     

    Thanks

    Kandasamy

     

  • jnoone
    jnoone

    Can you confirm you have the authorization included in the headers similar to the attached? 

     

    You can:  1.  create the Post request to generate the key   2.  append that to the Token in the value column and run your request.

     

    Let me know if that helps.


    Jt

  • ben_speight
    ben_speight

    To get this message there must be a problem with role-based access - either for the export or the source data (module or list).

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