Cannot Install Anaplan Excel Add-In - Misleading Error Message Displayed



I am following the following instructions in order to download the Anaplan Excel add in (in this case, the latest version - 3.1., but equally I have failed to successfully install any iteration of the add in)


I have met the following requirements:

  • Downloaded and installed Office 365 installed locally on my PC
  • Windows 10
  • Downloaded and installed Microsoft .NET Framework 4.7
  • Downloaded and installed Visual Studio Code version 1.37.1
  • Downloaded and installed Visual C++ Redistributable Packages for Visual Studio 2013

Please can anyone advise on how we continue? Those who had downloaded the add in a while ago are having no problems, this just appears to be affecting those who have tried to download the application recently.


Many thanks,