Intraday Best Practices
My client is interested in forecasting their headcount requirements using Erlang-C intraday, with 30 minute increments. I was wondering if anyone could recommend some good instructions/posts on best practices. My going-in strategy was to create a daily module and use an intraday list with 48 list items (one for each half hour). I'll create a system module for the intraday list that has all the properties of the half hour increments. Any good apps in the app hub? Posts? Thanks for the help.