Certificate authentication issues

I'm finding the information in relation to setting up certificate authentication hard to follow. In the following link: https://community.anaplan.com/t5/Releases/How-to-Use-Third-Party-Certificates-With-Anaplan/ba-p/49116# there is information that says:

"When you obtain your certificate from Sectigo, you can either submit the certificate request and get a private key from the CA or you can submit your request with a Certificate Signing Request (CSR)."

I've obtained my certificate from Sectigo, but I don't know what this step means?

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anirudh

Hi again Sam!

What extension is the certificate from Sectigo?

samlambert

It depends which browser. I can open in IE or FF and then export the certificate to whatever format

anirudh

Great, can you export it to .p12 and follow these instructions

Install OpenSSL

then

and

The output will be a .pem file and .key file
Upload the .pem into Tenant admin and use both the files in Python to generate auth tokens

samlambert

I can't export the cert to a .p12 format in FF or IE though. It's giving me a few options but not this one.

anirudh

What options can you see

samlambert

In FF:

PKCS#7 with chain

PKCS#7

DER

PEM with chain

PEM

In IE:

.CER

.P7B

anirudh

Perfect!
Extract .CER from IE and follow these instructions

samlambert

Thanks @anirudh

Do you have the link to those screenshots you're posting? Very useful

anirudh

Oh sorry, I thought you were already referencing this material

Here you go:
https://community.anaplan.com/t5/Support/Interactive-CA-Certificate-Guide/ta-p/58492

Regards,
Anirudh

samlambert

My certificate doesn't have 3 seperate BEGIN CERTIFICATE / END CERTIFICATE bits... How do I get the private key?

anirudh

That's fine, not having those lines just means you can use the public certificate as is. Try adding it to the certificates page in tenant admin
The private key should be available on the Sectigo website as a download....

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