I have problem about restore data in production model, first i sync form dev to prod but after sync i want to restored data before i sync and i have pop up like this
How to fix it?
Model should be in Standard mode when you want to change anything . I see that Model is in Deploy Mode and in Deploy Mode you cannot Restore .
Better than this is Restore Dev model to Previous Tag and Sync it to Prod Model . That would work .
Otherwise go to Manage Model --> Change Mode --> Change to Standard . And you can perform this Restoring .
There has to be a strong reason for you to take the model out of deployed mode. Thumb Rule is that " Never take the model out of deployed mode" but if you don't have any other way then I would suggest please read following articles before you do that - these are written specifically for such scenarios.
ALM Explained—Part 1: Compatibility - Anaplan Community
ALM Explained—Part 2: Testing - Anaplan Community
ALM Explained—Part 3: Avoiding Data Loss - Anaplan Community