Anaplan Connect - Java Keystore Authentication Failure

Hi Everyone,

I am currently trying to get past the authentication stage of Anaplan connect using a batch file with java keystore. However I am unable to get past the authentication stage, below is the screenshot of the error:

Was wondering if it was an error on the or my batch file (and not the authentication details)

The sample script (note I tried removing the certificate as mentioned in another post, but it returned the same results):

@Echo off

set KeyStorePath="...jks"
set KeyStorePass="...."
set KeyStoreAlias="...."
set WorkspaceId="...."
set ModelID="..."
set CACertPath= "...crt"

set DumpName=""

set Chunksize=1

set Operation=-debug -service "https://api.anaplan.com" -auth "https://auth.anaplan.com" -workspace %WorkspaceId% -model %ModelId% -chunksize %Chunksize% -file %FileName1% -put %FilePath1% -output %DumpName%

rem *** End of settings - Do not edit below this line ***
setlocal enableextensions enabledelayedexpansion || exit /b 1
cd %~dp0
set Credentials=-certificate %CACertPath% -keystore %KeyStorePath% -keystorepass %KeyStorePass% -keystorealias %KeyStoreAlias%
set Command=.\AnaplanClient.bat %Credentials% -workspace %WorkspaceId% -model %ModelId% %Operation%
@Echo %Command%
cmd /c %Command%

pause

Thanks in advance for your time.

Accepted answers

All comments

ben_speight

I can't see anything obviously wrong with your batch file - the server just doesn't like your certificate for some reason.

https://help.anaplan.com/23410167-f022-41fb-9f77-93c66e8e409f-Administration:-Security---Certificates has information about the certificate you need to install,

DaanishSoomar

Hello there!

Can you double check to see if the account associated with the Keystore has access to the model? As a non-SSO WSA?

Also I noticed an issue with your script. I have removed the -certificate %CACertPath% as the script does not require this parameter for Keystore authentication. Let me know if this helps @weemengism

@Echo off

set KeyStorePath="...jks"
set KeyStorePass="...."
set KeyStoreAlias="...."
set WorkspaceId="...."
set ModelID="..."
set CACertPath= "...crt"

set DumpName=""

set Chunksize=1

rem *** End of settings - Do not edit below this line ***
setlocal enableextensions enabledelayedexpansion || exit /b 1
cd %~dp0
set Credentials= -keystore %KeyStorePath% -keystorepass %KeyStorePass% -keystorealias %KeyStoreAlias%
set Command=.\AnaplanClient.bat %Credentials% -workspace %WorkspaceId% -model %ModelId% %Operation%
@Echo %Command%
cmd /c %Command%

pause

cc: @ben_speight

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