NUX 3 Level Synchronizing Issue

Rahul_Rathod
Rahul_Rathod
in User Experience

Hi

I have a hierarchy with 3 levels. I have published Level 3 as a page context selector in NUX(i.e, B1 - Baseline1). It's synchronizing with level 2 parent(i.e, infra 22) but not with level 1 parent(i.e, Metro Riyadh 2022). as shown in below image. When I select Level 2 in the dropdown, then Level 1 Parent is in sync.

 

 

Screenshot (226).png

Can anyone help me out with this? thank you

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Answers

  • JaredDolich
    JaredDolich

    @Rahul_Rathod 

    Two Ideas:

    1. look to see if you have any filters or you are using a saved view. Often times these will interfere with the selectors.
    2. Make sure you have full access to the lists. Sometimes selective access will be turned on.

     

  • ChrisAHeathcote
    ChrisAHeathcote

    @Rahul_Rathod 

    To elaborate on @JaredDolich point. Any manual manipulation of the view will void the synchronisation. These could be showing or hiding rows/columns or filters.

    The manual formatting will take priority.

    Can I also confirm that the context selectors are lists and not context filters.. These do not synchronise with each other.

    Chris 

  • Rahul_Rathod
    Rahul_Rathod

    @ChrisAHeathcote @JaredDolich 

    Thank You for you response!

    > The page selectors publish are of custom views and no filters applied also I've full access to the lists.

    >  No manipulation of the view and context selectors published are lists.

     

    Further, I've connected with Anaplan Support team on this issue, and they confirmed it as a bug.

     

    Rahul

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