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Anaplan Powerpoint Add-in

Ajinkyashitole

Hi,

Is there a reason why all the saved views from a deployed version do not show up to add as a connection in the Anaplan PowerPoint Add-In?

I am unable to select a module that I want to export to the PowerPoint.

Accepted answers

MagaliP

I can confirm the issue has now been resolved.

All comments

JaredDolich

@Ajinkyashitole

Add extension pro @MagaliP

You're one step ahead of me. I can't even get a single model to load, and I'm using V1.7

All my tenants show up but I can't select any models or modules. Magali, should we fill out a support ticket?

MagaliP

Thank you for raising this, we have confirmed the issue and are actively working on a resolution.

Apologies for the inconvenience.

If you want to raise a ticket, you'll receive personal support. Alternatively, I'll keep you posted when the issue has been resolved.

MagaliP

All, we have narrowed down the issue: it's impacting PowerPoint Add-in version 1.7 only and is due to a change in the underlying API.

We're working on the resolution and will keep you updated.

JaredDolich

Thank you for the follow up @MagaliP

MagaliP

Hi again,

We should be able to fix this permanently next week. In the meantime, we have a workaround, please contact Anaplan Support.

Apologies for the inconvenience.

DelahayeOlivier

Hi Magali,

Any news about this issue? Will it be fix this week?

Best regards,

Olivier Delahaye

MagaliP

I can confirm the issue has now been resolved.

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