Anaplan Powerpoint Add-in

Ajinkyashitole
Ajinkyashitole
in Integrations and extensibility

Hi, 

 

Is there a reason why all the saved views from a deployed version do not show up to add as a connection in the Anaplan PowerPoint Add-In?

I am unable to select a module that I want to export to the PowerPoint.

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  • JaredDolich
    JaredDolich

    @Ajinkyashitole 

    Add extension pro @MagaliP 

    You're one step ahead of me. I can't even get a single model to load, and I'm using V1.7

    All my tenants show up but I can't select any models or modules. Magali, should we fill out a support ticket?

    PowerPoint001.png

  • MagaliP
    MagaliP

    Thank you for raising this, we have confirmed the issue and are actively working on a resolution.

    Apologies for the inconvenience.

     

    If you want to raise a ticket, you'll receive personal support. Alternatively, I'll keep you posted when the issue has been resolved.

  • MagaliP
    MagaliP

    All, we have narrowed down the issue: it's impacting PowerPoint Add-in version 1.7 only and is due to a change in the underlying API.

    We're working on the resolution and will keep you updated.

  • JaredDolich
    JaredDolich

    Thank you for the follow up @MagaliP 

  • MagaliP
    MagaliP

    Hi again,

    We should be able to fix this permanently next week. In the meantime, we have a workaround, please contact Anaplan Support.

    Apologies for the inconvenience.

  • DelahayeOlivier
    DelahayeOlivier
    Hi Magali,

    Any news about this issue? Will it be fix this week?

    Best regards,

    Olivier Delahaye

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