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Fully connected planning for contact centres
Contact centres regularly use expensive workforce management solutions that are inflexible and difficult to work with. These solutions focus on managing call handler schedules (ie what they're doing at each point in the day) against customer fulfilment (how quickly they're getting to support that customer). These solutions…
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Have Categories for the History Export
Currently, exporting the history of the model will include all changes, including selective access, imports, value changes, delete/add user etc. Allowing users to only export specific categories (ex. Value changes) would cut down on the time it takes to download history, and would cut down on the size of the export.
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New workflow dashboards: auto-refresh when launching actions
In a standard dashboard data within are automatically refresh when a process/action is run. If you are loading data from a txt or from another module the user see that data are changing at the end of the action. With the new workflow this is not happening and, from an user stanpoint, this generate confusion and the need to…
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To save records in the module, some kind of archiving within the model not the actual archiving.
So I am developing a model where I need to save the same module with different versions of it. Basically, I wish to make some changes and save it and someone else also should be able to make the changes and see it. I want to capture these modules with the changes made for the future reference.
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Creat PPT deck
It would be really nice to be able to create a deck with a preloaded company PPT template and select which charts and graphs should be included.
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Workflow to create and track processes not related to Anaplan dashboards
During engineers day 2018 I created a demo where I modeled an Onboarding process. Managers would start a new instance of the onboarding process on the builder side with the name of the new employee and keep track of his/her progress through the steps of the onboarding process. The project on the Hackaton was called…
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Generates email based on user action or model logic
For example, I'd like an email to be generated to a designated recipient when a value reaches a certain threshhold, if a certain activity has not been done by a certain date, when someone checks a box to indicate that an activity is complete, when a certain action is run in the model, or when any activity is done against a…
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Process to see anaplan login logs via different connection
Hi Team, we should have some process in anapla using which we should be able to see connections logs. For example, if a account get locked due to wrong password used to build connection with anaplan and can't find which connection is that.There should be some process which can provide information to find connection details…
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Resolve Workflow Capacity/Performance Issues
We have been excited for the workflow process to be released. Now that it has been released, we were excited to implement it in tandem with a new model that would use the notification feature quite heavily for our approval process and to get a feel for how to best implement it in our existing models. During the development…
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Navigate to next and/or previous line formatted items
Description: As user, I want to have the ability to navigate back and forth through list formatted items with by clicking right/left arrows so I can easily navigate through items during a workflow process instead of having to select items from a drop-down list. Enhancement:I’ll know when this is successful when there are…
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Worflow to work across Models
Currently we need to select a specific model while building a process in the workflow. There would be situations where, a process have to go steps in different models to complete the process. For example, we could have a separate model for Cost Centre planning and another model for Profit Centre Planning. So if they want…