Certified Master Anaplanner

Getting an error for a user who is not a workspace adm

A process updates a numbered list from a saved view

(Module.Saved view) -> (Updates List name, parent, code and few properties)


When workspace admins run this process, it completes successfully with errors only for duplicates


When a user is not an admin runs the process however, the following errors appear:

  • You are not authorised to update this entity
  • You are not authorised to insert an item without a parent

Please note that the numbered list being updated does not have selective access enabled

Also the access rights of the user with admin access and the user without admin access, for other lists with selective access enabled, are exactly the same


Would appreciate help with this



Super Contributor

Re: Getting an error for a user who is not a workspace adm


Have you checked the user's right tomodify the list itself ? The list you are updating must be clicked In Users -> Roles -> Lists

Nathan Rudman
Anaplan Model Builder
Certified Master Anaplanner

Re: Getting an error for a user who is not a workspace adm

Hi Nathan,


Sorry, accidentally marked your answer as the solution!


Here's the reason for the error:

The numbered list being updated has a parent called Country. The process updating this list had the parent field unmapped.

The reason it was working for admins is that admins are allowed to insert items into the list without a parent. 

A non-admin user does not have these rights and hence when a user tries to run this process, the parent field being unmapped, it will not run and Anaplan throws an access related error.


Thank you for the help