Is there a way to track login history – who logs in, when and logs out? History doesn’t seem to have that information.
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There was a release that came out recently that covers this now. https://help.anaplan.com/anapedia/Content/Administration_and_Security/Tenant_Administration/Security...
Is this report available for customers to pull or do they need to ask support? I have a customer who wants to know the last time each user logged into Anaplan. Thanks in advance.
As per the Administration: Security - Audit page in Anaplan, you should be able to audit if you have access to Anaplan Audit.
You have mentioned "customer" however you have not mentioned what type of customer. There might be one or only a handful people within the company who would have ADMIN role or such kind of roles that would be able to do AUDIT. Therefore you need to check what kind of customer it is.
The audit feature requires a specifit type of license. Not all customers/organizations have access to this feature. More information is available here;