Occasional Contributor

Model Import Failure

HI All,

 

I'm trying to import a model from one workspace to another but I'm getting the attached error.

 

This error is happening only for specific models and not all models to which I have access to.

 

Can you please let me know what is causing this issue.

 

Thanks & Regards,

Prateek

 

 

 

2 REPLIES 2
Super Contributor

Re: Model Import Failure

Hi Prateek

 

This seems more like XML or Java error.

 

Few observations are:

1) Check if the workspace admin access is there in both the workspaces

2) You have enough space in target workspace

3) You are giving a unique name

 

Am not sure whats the error and suggest to write an email to support for quicker resolution.

Highlighted
Occasional Contributor

Re: Model Import Failure

Hi Harish,

The issue was caused because of a bug in the platform update which happened on 17th Nov.

Issue has been fixed as an update was released for this issue today.

Thank you for the help!

Regards,
Prateek