4.8.2

ZachChurch
Contributor

4.8.2

4.8.2 is giving me an error saying invalid parent. I mapped it 

none to E2 department

column 3 dept code to parent 

column 2 code to code

column 9 active to e2 employee active

column 1 employees to display name

 

please help

1 ACCEPTED SOLUTION

Accepted Solutions
abhi1017
Super Contributor

Re: 4.8.2

The mapping is incorrect there hence you see the error.

Map:-

Family Name >> Product Family

Blank >> Parent

Family code >> Code

 

Similarly you need to do for E1 departments as well.

Product Family is the highest level in hierarchy hence you don't need to map any parent to it.

 

View solution in original post

13 REPLIES 13
filip.sypniewski
Master Anaplanner/Community Boss

Re: 4.8.2

@ZachChurch  make sure that your hierarchy is set-up correctly. Do you have your Parents specified for your list? It seems that you did not do that correctly and therefore the import shows you an error. 

ZachChurch
Contributor

Re: 4.8.2

I am not sure what is wrong with my parent lists. 2021-04-02 (5).png2021-04-02.png

abhi1017
Super Contributor

Re: 4.8.2

Hi @ZachChurch 

 

E2 Employees is a numbered hence you need to map it with the code and leave the first row empty.

Could you pls share screenshot of the Import action mapping to help you further.

ZachChurch
Contributor

Re: 4.8.2

2021-04-02 (62).png2021-04-02 (61).png2021-04-02 (60).png2021-04-02 (59).png

abhi1017
Super Contributor

Re: 4.8.2

Is your E1 department list populated ?

If not pls update/populate that list first as E1 department is parent of E2 Employees.

Then run the E2 Employees action.

Share screenshots of E1 department if problem persists.

ZachChurch
Contributor

Re: 4.8.2

I'm very confused about the invalid parent error. I deleted it and started fresh and E1 I imported things in and it was good. Then when I imported into E2 it gave me that error.2021-04-02 (68).png2021-04-02 (67).png2021-04-02 (66).png2021-04-02 (65).png

abhi1017
Super Contributor

Re: 4.8.2

Could you pls share screenshot of your E1 department list.?

 

ZachChurch
Contributor

Re: 4.8.2

I am not sure where to find the info when I imported it it said sucessful

2021-04-02 (69).png

ZachChurch
Contributor

Re: 4.8.2

I am having the same invalid parent for P1 and P2 and E1 and E2 it wont let me manually enter it in grid view either for the whole list the parent for E2 is E1 but it wont allow it to be.