Highlighted
Occasional Contributor

Anaplan V2 - Informatica IICS - Error

Team,

I'm using the Anaplan V2 connector from Informatica IICS but it's giving me very generic error message. Note sure what is the issue here. 

Any suggestions, please let me know.

 

 

AnaplanV2_error.JPG

 

 

 

 

 

Thanks,

Santosh Biradar

 

 

 

 

4 REPLIES 4
Highlighted
Certified Master Anaplanner

Re: Anaplan V2 - Informatica IICS - Error

Hi @Santosh 

Can you try the below settings and see if it works? The API major and minor versions that I had used is different than what you had used. Also, API metadata is marked as false.

Screenshot 2020-06-30 at 9.14.38 AM.png

Thanks
Anik
Highlighted
Occasional Contributor

Re: Anaplan V2 - Informatica IICS - Error

No, it's not working after changing to mentioned version. Got below error.

 

 

The test connection for SantoshTestA failed. com.informatica.adapter.sdkadapter.exceptions.ConnectionFailureException: [SDK_APP_COM_20000] error [[SDK_APP_COM_20000] error [null]]

Highlighted
Certified Master Anaplanner

Re: Anaplan V2 - Informatica IICS - Error

Can you share the screenshot of the error?

As a hygiene check,

  1. Is the secure agent "Run as Administrator"?
  2. Is the username/ pwd correct?
Thanks
Anik
Highlighted
Occasional Contributor

Re: Anaplan V2 - Informatica IICS - Error

 

Yes, those are correct as well. here is error logs

 

2020-06-29 16:30:31,014 EDT ERROR [com.informatica.saas.toolkit.metadataRead.resources.PluginsResource] - Exception Thrown in Operation: connect
com.informatica.cloud.api.adapter.connection.ConnectionFailedException: Anaplan Connection Failed