My ability to login to AWS and reach bucket is validated and all is good on the AWS side
Setting up the Cloudworks Connection seems to work and getting a valid connection.
When an Integration is being setup, I can connect to model and see what I would like to export from Anaplan, but the Data Target remains greyed out and the error:
Failed to load files from Amazon S3
Our AWS administrator can see that there is nothing beyond the connection.
I am set with integration role...and have tried it by loggin in with our service account with full access that is used for all our Anaplan Connect API integrations...this role is also set as Integration role.
Any ideas on what might be preventing getting the integration part setup with Cloudworks?
Hi Stephen, I have experienced something similar before. Try this: attempt to create the integration on the "Create new integration" screen as you did for. Check if the data source (your bucket) is available for selection. If it is greyed out (as you were seeing before) then cancel out and then try to create a new integration again following the same steps. I was noticing that it would only recognize the bucket the second time around.
Users can setup integrations with Amazon S3 bucket that has fewer than 250,000 files (including folders and sub-folders). If your bucket exceeds this limit, then the workaround is to either setup a new bucket for the "planning" files or reduce the number of files in the original bucket.
If the above workaround does not work for you, can you please create an Anaplan Support ticket so that we can address the root cause of the issue?