Error message when refreshing PowerPoint Add-In

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New Member

Error message when refreshing PowerPoint Add-In

Hello, When I want to refresh all of the data that I have linked to Anaplan in a PowerPoint file I have an error message (see attached file) and some of my charts are not updated. Where is my problem coming from? Julien

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Frequent Contributor

RE: Error message when refreshing PowerPoint Add-In

Hi there, Sorry for the delay in getting back to you. Please contact support@anaplan.com and provide as much detail as you can. Our developers will look into what caused the issue. I hope this didn't hold you up too much. Daniel, Anaplan staff