Experience with Cloudworks model to model integrations

karanAMP
Contributor

Experience with Cloudworks model to model integrations

Hi All 

 

I have noticed below with cloud works model to model integrations so far . Unsure if anyone else have noticed these as well

 

  1. when setting up integrations page refresh is slow and hangs 
  2. when manually starting integrations i get message failed to start integrations randomly and after trying couple of time it works 
  3. integration runs very slowly i.e. these are queued sometimes for 10 - 20 minutes 
  4.  integrations takes 10 20 times more to execute .i.e if i kick a process in anaplan which takes let say a minute in cloud works it can take upto 10 or 20 minute even though it is as simple as uploading a list 

EDIT 

  1. we had a test model where we were testing cloudworks integartions . We then archived the model however cloud works were still running in the background for some reasons . Cloud works tried looking for the model and consumed all the memory which brought down the entire workspace down . Users were unable to log in . So we had to disable cloud works integrations for that model manually . 

     

    Hope this helps someone 

So far its been bit underwhelming for us . Has anyone experienced similar issues ?

22 REPLIES 22
Misbah
Moderator

@karanAMP 

 

No, it is slow but it is not 20 times slower. I would say raise a ticket with Anaplan support

andrewtye
Master Anaplanner/Community Boss

I would also think that these are jobs that are going to be run "outside of hours" so if your data goes into datahub at XX:xx time then you can use Anaplan to run imports afterwards particularly if it impacts a collection of models.

Or you just want to run something without needing to load up the model!

karanAMP
Contributor

@Misbah yes it can be 20 min slower here is a screenshot to prove it 

 

karanAMP_0-1628168959452.png

 

same process ran twice (it has only action in it which brings in 1 list with less than 20 items in it ) model fully loaded as well 

 

20 min duration and 10min duration 

 

andrewtye
Master Anaplanner/Community Boss

We had the issue where the actions would work on a non-deployed model but not on a deployed one... which is frustrating. It could be a real game changer as would reduce our dependency on external scheduling to move information about our environments.

Not sure if that got cleared up or not - I haven't been too close to it.

karanAMP
Contributor

@andrewtye I haven't tried this in deployed mode yet . I will try and post it here 

 

In my case models where loaded and ready both source and target 

 

I agree this could be a real game changer however currently it seems like there are issue with this version of cloudworks . Atleast i am facing it 

DibB
Occasional Contributor

@andrewtye This sounds like a known issue that we plan to address in our release next month. In order to be sure, you might consider opening a support ticket with the specific details. Thank you for your patience!

andrewtye
Master Anaplanner/Community Boss

Ah yes... it might've been our ticket that raised it. I'll keep an out for that and let the team member now.

DibB
Occasional Contributor

@andrewtye We have put in a fix to address the issue. Can you please confirm that the issue has been resolved at your end?

andrewtye
Master Anaplanner/Community Boss

@DibB - Woohoo! I've run a couple of items and it all appears to be working in the background all ok, am just getting another team member to run a slightly different process in another model just to be doubly sure. But so far, so good!

Have some virtual cake.

andrewtye_2-1631611120145.jpeg