Issue: Unable to Copy and Paste on New UX

Highlighted
Certified Master Anaplanner

Issue: Unable to Copy and Paste on New UX

Hi, I would like to bring up that there seems to be an issue with copying (Cltr +C), pasting (Cltr +V), and deleting (Del) a cell on the New UX when interacting with a grid on the board. It occurs either when a single cell or a range of cells are selected. 

I am currently both a workspace admin and full user on the model, and am working on google chrome.

6 REPLIES 6
Highlighted
Community Boss

Re: Issue: Unable to Copy and Paste on New UX

It should work..

 

Is Allow editing turned on in your card.

 

ArunManickam_0-1600239151670.png

 

 

Thanks

Arun

Highlighted
Certified Master Anaplanner

Re: Issue: Unable to Copy and Paste on New UX

Hi Arun,

 

Yeap! Allowing users to edit has been turned on for the card, and I am able to edit the fields directly. It is only when i use Cltr C,V or delete that an error message pops up, indicating that the action cant be completed.


Thanks,

Edmund

New UX Copying Issue.JPG

New UX Deleting Issue.JPG

New UX Pasting Issue.JPG

   

Highlighted
Community Boss

Re: Issue: Unable to Copy and Paste on New UX

I noticed sometimes there is a delay betwen your input and the action.

Nathan Rudman, Anaplan Model Builder
Highlighted
Certified Master Anaplanner

Re: Issue: Unable to Copy and Paste on New UX

Hey Nathan,

 

Thanks for getting back to me. I do get the delay as well, but this time, there is an error that pops out indicating that I am not able to perform those actions.

New UX Copying Issue.JPG

New UX Deleting Issue.JPG

New UX Pasting Issue.JPG

   

Regards,

Edmund

Highlighted
Super Contributor

Re: Issue: Unable to Copy and Paste on New UX

Hi @eang92,

just checked and it works fine for me. However also had some troubles with copy pasting before. Often it helps to clear your cookies & cache in Google Chrome. Solved some issues for me in the past. 

Highlighted
Certified Master Anaplanner

Re: Issue: Unable to Copy and Paste on New UX

Hi eang92,

I have the exact same issue. However, it only occurs when interacting with a deployed model.

If I change the mapping for the board page from the deployed test model to the standard dev model, I don't have any issues with copy / paste / delete multiple cells.