Hi All
I am desperately trying to get on track for Level 1 Model Building revision but I am having issues accessing the relevant menu items on Learning Center. On my PC, the blue menu at the top is half cut off so I cannot see the links such as "My Learning" (please see screenshot). This is a new issue I have encountered as of this last weekend - previously I had no issues on this PC. I have also logged on on a small ipad and there the menu IS visible - however the small ipad is not conducive to learning. I am not sure if there has been some king of upgrade on anaplan that my PC (being 5 years old) does not support? Am I meant to do something on my end?
I really hope to catch up on the course content today so if anyone is able to help me, I would be most grateful
Solved! Go to Solution.
Try lowering your zoom%. On a PC you can hold the ctrl-mousewheel to lower or raise. Try 100% first then take it down 10% incrementally until you can see the page properly.
Let's see if we can get you in a good place. Let us know.
Hi @SilviaDF ,
I can tell by looking at your screenshot that you are using Google Chrome.
I am using it as well and don't seem to have this issue.
It might be worth to check if you're using the latest version, though.
@BCSFB thank you for trying to help me. I checked my google chrome version and it is up to date so unfortunately that has not solved my issue. Thank you anyway.
Try lowering your zoom%. On a PC you can hold the ctrl-mousewheel to lower or raise. Try 100% first then take it down 10% incrementally until you can see the page properly.
Let's see if we can get you in a good place. Let us know.
Yeah, not all the Anaplan webpages are responsive. Even Anaplan pages have challenges. Only way to deal with it is to mess around with the zoom %.
Awesome! You got this! Good luck with your learning!
Thank you for the support!