Order list function issue

alismith
Contributor

Order list function issue

hi

 

Having issues with end users being able to run the order list function.

 

I as workspace admin can use it fine, and if I set my access level to their level, it works.  but the end user cannot

 

all actions, modules and list access is granted to the end user as it should be.

 

but they get the below error.  I tried removing one particular order action, but the next one has the same issue

 

any Ideas?

 

alismith_0-1631629782688.png

alismith_2-1631629846068.png

 

 

7 REPLIES 7
ChrisHeathcote
Community Boss

Re: Order list function issue

Review the permitted actions in user settings for the relevant role that has been assigned to the user.

Chris Heathcote
Bedford Consulting

Gold Partner and Regional Partner of the Year 2021, EMEA
alismith
Contributor

Re: Order list function issue

@ChrisHeathcote 

 

they have access to all the needed actions, lists and modules.  

 

its a deployed ALM model, if that makes a difference, and all the lists are set as production data.  

Akhtar.shahbaz
Community Boss

Re: Order list function issue

Hi @alismith ,

 

Only workspace Admin can run this action.

 

https://help.anaplan.com/22a2640b-8e60-4732-9d7b-10660c463023-Order-List-action

 

Thanks

Akhtar

alismith
Contributor

Re: Order list function issue

thanks @Akhtar.shahbaz for that reply

 

why is it only admins can run that action? is that going to change in the future?

 

As its a badly needed action in our process and if end users can't run it, that really throws a spanner in the works so to speak

Ingilavicus
Certified Master Anaplanner

Re: Order list function issue

Hi @alismith ,

 

There is a widely supported idea for this on the Idea Exchange that was posted a while back:

 

https://community.anaplan.com/t5/Idea-Exchange/Order-List-Action-for-End-user/idi-p/88809

 

The status currently is: considered for future Roadmap, so eventually we might get it, but there is no saying how soon. 

 

Andris

alismith
Contributor

Re: Order list function issue

@Ingilavicus ok

 

in the meantime, maybe a big asterix on the option or something to show that only admins can use it? 

 

I only knew about this, because an end user says they were getting failures, and I couldn't replicate that so had to come here to ask why

rob_marshall
Moderator

Re: Order list function issue

@alismith 

 

I believe it is stated in Anapedia.  

 

https://help.anaplan.com/22a2640b-8e60-4732-9d7b-10660c463023-Order-List-action

 

2021-09-15_11-44-26.png

 

Rob