I am looking for a help to understand how to become "Page Builder" on 2 tenants using the same registration id e.g.
User email@example.com is Workspace Admin in tenant A
Same user firstname.lastname@example.org is Workspace Admin in tenant B also but unable to gain "Page Builder" access in Tenant B area even after following the instructions given in below link
Any idea why?
Go to Solution.
Check for you ID under visitors. Sometimes the ID shows up there. But there should be no reason you can't be a page builder in multiple tenants.
@JaredDolich yes ID is under visitors section only.
Left mouse click on the name. A pop up window will appear on the right. Select Roles, and click on "page builder".
You got this!
@JaredDolich this is exactly the same tenant admin has done.. Administration > Access Control > Visitors > Left click > Check "Page Builder" role under Common section...
that's I have shown as screenprint in query post. not sure what else we should check
I recollect this happening to me once before. One last idea I have is that you completely close your browser and try again. You might also try clearing your cache. Beyond that, I can only suggest that you log a ticket with email@example.com
@JaredDolich Somehow worked!