Easy access to support

Easy access to support

The contact support option currently just opens an email to be sent to support@anaplan.com. It would be way better if it opened to the bottom of this page:

https://community.anaplan.com/t5/Customer-Care/tkb-p/Support_KB

 

 

4 Comments
Community Manager
 
Status changed to: Your support is needed
Community Manager

@jack_schuth - Can you provide where you are clicking the 'contact us' and getting the email prompt?  I want to be sure we understand the ask clearly.

Contributor

See attached.Screen Shot 2019-03-18 at 11.10.26 AM.png

Community Manager

@jack_schuth I believe this is how the functionality now works - Please let us know if otherwise!

Status changed to: Delivered
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