Module Views Not Appearing in Excel Add ini

I created several modules with specific views to be used in Excel via the Excel Add-in.

When I open the Excel Add-in 4.0, I can see modules and views but many are ones that I had either deleted or remained in Anaplan. The ones that I created today are not appearing.

I am only setting up "read only" connections to the various modules and related views.

What is the refresh time between Anaplan & Excel for seeing newly created views or seeing remained modules? Is there any action in Anaplan that prevent the viewing of modules in the Excel Add-in?

Thanks to all.

Accepted answers

All comments

JaredDolich

@Steve_Newell_Vuealta

@MagaliP has identified the issue and there is a fix coming next week. There is a workaround but you have to contact support.

See this post

https://community.anaplan.com/t5/Anaplan-Platform/Power-Point-addin/m-p/100101#M23222

MagaliP

It looks like this could be a different issue from the PowerPoint Add-in one. Could you please raise a support ticket? I'd recommend using the "Email support" functionality under "Add-in Help" in the ribbon so that all the technical information is automatically prepopulated.

Apologies for the inconvenience.

Kind regards,

Magali

Armstrong

Thanks for the link, keep sharing this type of info

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