Anaplan connect error - Anaplan API : Basic Authentication Failed!
Hello Anaplan Community,
I am currently facing an issue with Anaplan Connect. I have made an import script and when I run it on my laptop it works completely fine. But when I sent it to the client IT team, it did not work! The command keeps attempting to request the API until it gets to the following error message : Anaplan API : Basic Authentication Failed! (Rertyable: auth.anaplan.com executing POST https://auth.anaplan.com/token/authenticate (unknown host: auth.anaplan.com))
They are running the same JAVA and anaplan connect versions as me and they made sure the anaplan URLs are whitelisted. I am not sure what could possibly be the reason behind this error. Any ideas?
Thank you in advance!