Domain and IP range updates

LisaM
edited July 10 in Platform updates

Anaplan provides documentation that lists the domains and IP ranges you can use to connect to our platform in an allowlist. 

The most recent version of our allowlist can be found here.

To receive a notification when we update that page, please follow these steps:

  1. Sign in to your Community account.
  2. Select the "ribbon" icon (bookmark) at the top right of this page. (If you don’t see the icon, that means you need to sign in to Community.)

Once you've completed the above, you need to decide if you prefer "email" or "popup" notifications (we recommend selecting email). To receive "email notifications," click on the "bell icon" at the top right (next to your profile picture) and you'll see notifications with the 3-sliders. Click on the sliders to view your preference. Once on the preference page, you can select email notification for any subscriptions you have as seen here:

If you have any problems or questions, please visit Support, where you'll find troubleshooting articles and all our contact details.


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Comments

  • On April 13, 2023 from 8:00 a.m. to 10:00 a.m. PDT, the IP ranges for CloudWorks will change. Please make sure you update these in your allowlist before this date.

    We have contacted customers who are affected by this change. If you think you may be affected and didn't receive an email, please go to Support where you can contact one of our care agents 24x7.

  • LisaM
    edited August 29

    We recently added a new set of IP ranges to the following domains:

    ap1a.app.anaplan.com
    ap2a.app.anaplan.com
    ca1a.app.anaplan.com
    ca2a.app.anaplan.com
    us5a.app.anaplan.com
    us6a.app.anaplan.com

    You can see the full list on our Support website: Domain and IP ranges.

  • To facilitate access to the image library in Anaplan, we've added new S3 URLs to the following domains:

    us1a.anaplan.com
    ca1a.anaplan.com
    google.anaplan.com
    amazon.anaplan.com
    au1a.app2.anaplan.com
    eu3.app.anaplan.com

    You'll find the complete list of URLs in the "Image library domains" section on the Domain and IP ranges page.