No log-in page when users click page link in notification email (with SSO)

edited March 2023 in User Experience Ideas


We enabled SSO for all users so it's seamless when users log-in via our SSO with our SSO sign-in link (without type in email nor select “Sign-in with SSO” in regular log-in page). However, when users click on the link in notification email, users are directed to the normal log-in page (if they're not signed-in yet) where they would need to click on “Sign in with SSO” first then enter their email. This is not usually how user log-in.

I'd suggest SSO log-in to be consistent no matther how users go to the platform. When users click the page link in email notification, it should have a consistent experience where users don't need to select log-in method or type in email. This is extremely important for senior executives.



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