No log-in page when users click page link in notification email (with SSO)

AmyX
edited March 2023 in User Experience Ideas

Hi,

We enabled SSO for all users so it's seamless when users log-in via our SSO with our SSO sign-in link (without type in email nor select “Sign-in with SSO” in regular log-in page). However, when users click on the link in notification email, users are directed to the normal log-in page (if they're not signed-in yet) where they would need to click on “Sign in with SSO” first then enter their email. This is not usually how user log-in.

I'd suggest SSO log-in to be consistent no matther how users go to the platform. When users click the page link in email notification, it should have a consistent experience where users don't need to select log-in method or type in email. This is extremely important for senior executives.

Thanks,

Amy

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