How to change the Tenant Admin

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Shaunrajan
Shaunrajan
edited September 2023 in Security and tenant administration

Hi,

Our current Tenant Admin will be leaving the company, and I was wondering if anyone was aware how to change the Administrator to a new person?

Answers

  • BenjaminNiel
    BenjaminNiel
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    Hi,

    Did you try this?

    1. Go to Administration
    2. Click on Assignments
    3. Click on the employee you want to become the Tenant Admin
    4. Select "Tenant Admin"
    image.png

    Hope this helps!

  • Shaunrajan
    Shaunrajan
    Options

    It doesn't seem like I have the appropriate access to make the change this way. I have reached out to Anaplan support to assist.

  • david.savarin
    david.savarin
    Options

    Your current tenant admin needs to grant someone else as the tenant admin.

    Otherwise, you will probably get stuck without a tenant admin.

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