Some user are unable to login to Anaplan and they are not getting an option to reset the password, showing as failed to assert user. Attaching the screenshot for your reference.
user. Attaching the file for your reference.
What you'll need to do is turn off SSO for the user, have them do the password reset activity, then turn SSO back on for them.
Thanks Andrewtye
Can someone help me i am unable to login anaplan portal using my credentials
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