Why Anaplan model page fails to load suddenly in between.

anupgade
anupgade
edited September 12 in Security and tenant administration

See below SS, hope anybody else also might have experienced this.

image.png

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Answers

  • Tiffany.Rice
    Tiffany.Rice

    Can't say that I've seen that particular error myself. I'd start with the following troubleshooting:

    1. Clear browser cache, then reauthenticate into Anaplan
    2. If above doesn't work, Restart PC and try again
    3. If issue still persists, contact IT Help Desk or Anaplan Support

  • anupgade
    anupgade

    Thanks @Tiffany.Rice, I did the 1st 2 options, however this usually happens inbetween when I have multiple tabs open for a model.

    Lets see for few days, how it responds

  • PulkitChawla
    PulkitChawla

    @anupgade - Clearing cache will help else may be try opening in different browser.

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