How to Generate a HAR File | Anaplan

Sawood Ansari
Sawood Ansari
edited February 14 in Community Ideas

Overview

A HAR (HTTP Archive) file captures network requests and responses, helping diagnose connectivity and performance issues. Follow the steps below to generate a HAR file in Google Chrome.

Procedure

1. Open an Incognito Window

  • Close all existing Incognito tabs and windows in Google Chrome.
  • Open a new Incognito window by pressing Ctrl + Shift + N (Windows) or Cmd + Shift + N (Mac).

2. Open Developer Tools

  • Click the More actions menu (⋮) in the upper-right corner of Chrome.
  • Navigate to More tools > Developer Tools.
  • Select the Network tab.

3. Start Network Recording

  • Ensure that Chrome is recording network activity:
    • If the record button 🔴 (red circle) is grayed out, click it to start recording.
  • Check Preserve log to ensure logs are not cleared when navigating between pages.
  • Click Clear network log (🚫) to remove any existing logs.
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4. Reproduce the Issue

  • Go to the webpage where the issue occurred.
  • Perform the necessary steps to replicate the issue.
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5. Export the HAR File

  • Once the issue is reproduced, click the Export HAR icon (⬇️).
  • Save the file in .har format on your computer.

Sharing the HAR File

Provide the HAR file to your Anaplan Support representative for further analysis. For further assistance, contact Anaplan Support.

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