Improve Mobile Browser Experience for Anaplan Website/Platform

StevenK
edited February 19 in User Experience Ideas

In as much detail as possible, describe the problem or experience related to your idea. Please provide the context of what you were trying to do and include specific examples or workarounds:

How often is this impacting your users?

The issue occurs consistently for model builders when attempting to provide support via mobile browser when desktop is unavailable.

  1. Accessing Models: Navigating through models on a mobile device is cumbersome, with limited ability to scroll horizontally or zoom out effectively. This issue makes it difficult to view and interact with model content efficiently.
  2. "Manage Models" and Administration: These sections of the site are critical for managing workspaces and users. However, accessing them on a mobile browser is frustrating due to the lack of a responsive design that accommodates smaller screens.
  3. CloudWorks: Similar to the above, using CloudWorks on a mobile device is not possible due to how the screen formats upon opening.
  4. Desktop Site Request: Selecting "Request Desktop Site" on mobile browsers does not significantly improve the experience, as there seems to be little differentiation between the mobile and desktop versions.

Who is this impacting? (ex. model builders, solution architects, partners, admins, integration experts, business/end users, executive-level business users)

Model Builders (non-end users)

What would your ideal solution be? How would it add value to your current experience?

The ideal solution would be some sort of better scaling mechanism for the Anaplan website. Many "model builder" features are not available in the mobile app.

Please include any images to help illustrate your experience.
I've attached some examples where accessing Anaplan via mobile browser renders it almost entirely unusable.

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