Mailto function won't open Outlook / Mail app

EHarris
EHarris
in Modeling

Hi community,

 

In one of our models we frequently use the Mailto function. 

 

Capture.JPG

 

When I click the link, a new tab opens in chrome but Outlook doesn't open after. When my colleague clicks the link the Outlook does open.

 

Pop-ups aren't disabled in my Chrome settings. Has anyone encountered this issue before? 

 

 

Thanks

 

 

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Best Answer

  • jnoone
    jnoone
    Answer ✓

    Hey - changing your default settings should correct:

     

    Assuming you have windows go to:  Windows Settings --> Apps --> Default Apps --> Email.   Change to "Outlook".  Then it should recognize that by default.

     

     

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