Does Anaplan integrate with 64 bit Office 365?

KTeSynergy
Not applicable

Does Anaplan integrate with 64 bit Office 365?

Hello. I am prepping to deploy Anaplan throughout our estate. Our environment is Windows 10 with 64 bit Office 365.

None of the installations available here: https://help.anaplan.com/f92365da-8224-4804-94e7-9b7d7bf31918-Downloads integrate natively with Excel (ie - no Anaplan tab displayed). I have attempted all 3 version 4 installers unsuccessfully. 

 

I've tested all 3 installations against 32 bit office and it successfully configures each time. However it's never been successful with 64 bit Office 365. The applications install natively to Program Files (x86) and the 32bit section of the registry.

 

Is there a different 64 bit installer? Please respond ASAP.

 

Thanks and kindest regards,

Karl

1 REPLY 1
ryan_kohn
Certified Master Anaplanner

Re: Does Anaplan integrate with 64 bit Office 365?

The Excel Add-In works with 64 bit Excel 365, but note that it must be the desktop version. You may want to double check the pre-requisites listed here: https://help.anaplan.com/0740fa5b-4a36-4b92-9169-94fecaa631ca-Check-your-software-versions-and-setti...

 

I just tried installing on my version (also 64 bit Excel on Windows 10, with Office 365), and it installed correctly.

 

If you're having further issues, I'd suggest reaching out to support@anaplan.com to troubleshoot.