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Scorina
Contributor

Home Page

Can anyone explain why if I try to log out from the Anaplan home page (by clicking on my initials then "Log Out") it just takes me back in and the only way I can exit is to click on the web page cross?

 

 

3 REPLIES 3
sandeep_bk
Regular Contributor

Re: Home Page

@Scorina Just trying to understand, are you signing in with SSO?

 

Thanks,

Sandeep

Scorina
Contributor

Re: Home Page

@sandeep_bk no we have to open a web page and log in as we are not permitted to use SSO with Anaplan on our system.
sandeep_bk
Regular Contributor

Re: Home Page

@Scorina  try clearing the browser cache/cookie and see if that helps or else you may need to contact Anaplan support team.

 

Thanks,

Sandeep