Contents: Unable to modify checkbox

Chmacpherson

As an admin, I am unable to modify some of the checkboxes on the contents page for various roles.

Why are some checkboxes able to be modified, while others are not?
How can an admin update this?

Thank you for your help,

Chad

Accepted answers

JaredDolich

@Chmacpherson

Great question. The reason is because in your "Users" "Roles" sections, you have not given that specific permission to read or to write, therefore it is assumed no access and the box is disabled. To make it editable, simply change the role's permissions to access the appropriate objects.

All comments

JaredDolich

@Chmacpherson

Chmacpherson

Thanks Jared for the details around why the boxes are disabled.

Additional details around the solution:

The user role must have access to all modules visible on a dashboard
In our case, we had modules associated with filters on a dashboard (to enable multi select), which was the culprit as we missed adding read/write access to these modules.

All the best,

Chad

Quick Links

Can you help?

Unanswered questions

ERROR 16020 |-- Anaplan API: Invalid key path
Hello everyone, We are trying to use Anaplan Connect in order to push data from a dwh to Anaplan Data Hub. To do so, we need an authentication by token. We can't make it work, we receive the following error: ERROR 16020 |-- Anaplan API: Invalid key path Any suggestions? Thank you all in advance for the help! Michele
AnaplanXL Difficulties
Has anyone found success using Anaplan XL with Polaris models in a shared drive with or without concurrent users? My team has experienced a variety of errors, login failures, etc. sometimes it works, sometimes it doesn't. We've been recommended to save and edit files locally, which helps but certainly with its limitations…
Looking for Anaplan End-Users to take a short survey!
We are looking for Anaplan end-users to provide feedback on their experiences with the Excel add-in. Interested individuals will respond to this 5-minute survey to help us understand personal needs and behavior when using the add-in. The feedback provided by survey takers is essential to the roadmap of Anaplan's products.…