See Locked Accounts Due to Non-Successful Logins in Administration
We recently had a situation where a user 'locked' their account because they tried to log in multiple times with as a non-SSO user, by providing email address and password, when they were checked as a SSO user in our environment. The result was that their account was 'locked' on the Anaplan side, however we had no visibility into this on our side. We spent alot of time working with our SSO team thinking there was an issue and checking to see if the user was 'Enabled' in our Administration view of the tenant. Ultimately we were only able to resolve the situation working with support and they were the only ones with the visibility into the issue.
I propose that in the Administration view of the tenant, we are able to see users that have locked their accounts based on the above scenario and actually unlock the account for them all without contacting support.
This would be a huge value add and time saver.
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