Hello Anaplan Community, today I log on to the account with Anaplan Full Access to all models but cannot see any model at home page/models. Any idea to fix that issue? Thanks!
@LinyaoHou contact your administration/manager, for checking the workspace administration. And after everything looks good still unable to access, mail to anaplan support for fix the issues.
Thanks,
Jagadish Dash
Not much to go on here, but a possible cause could be your single sign-on configuration. If you are logged on with single sign-on, you will only see models in workspaces where your user account has single sign-on enabled. If you are logged on with basic authentication, you will only see models in workspaces where your user account has single sign-on disabled ("Exception User").
See here for more info: https://help.anaplan.com/7ee21650-a87c-4155-8aed-f57eaba27989-Assign-Exception-Users
@LinyaoHou I see you kudoed this. Was this the cause of your issue? If so, please mark it as a solution 🙂
Thank you sir! 🙂
Thank you!
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