Unable to export view to Excel

ChrisAHeathcote

Hi All, 

I am currently unable to export a view from an app page to Excel. When I select this option the screen goes blank and nothing happens.

This feels like a bug but could there be a setting needs to be updated to enable this as I am able to export to a csv.

 

StevenBeerthuizen

Hi Chris,
Just tried it and for me it also does not work....curious what the solution is!
Kind regards,
Steven

Misbah

@ChrisAHeathcote 

 

Works for me - Downloaded successfully in all formats (.csv, .xls, .xlsx)

 

Misbah

Miz Logix

rob_marshall

@ChrisAHeathcote 

 

Could this be the issue?

 

https://community.anaplan.com/t5/Known-Issues-and-Workarounds/XLS-and-XLSX-exports-fail-with-a-page-limit-error/m-p/152036#M325

 

Rob

vimakarov

Hi All,

looks like I'm facing the same problem.

For one user, export in all formats does not work on a certain app page. For other users, everything works correctly.

Anaplan shows the error "The site eua1.app.anapla.com did not send data."
We checked all the accesses, everything is in order with them.

It looks like some kind of bug. 

 

Victor

INVITRO